we use FASTWAY couriers to ship all of our parcels. on occasion we might choose to use a substitute courier company at our own discretion. we will of course always let you know with which courier company we shipped your goods and supply the tracking details accordingly.
we will endeavour to ship your order out in 1-2 days of receiving your payment. please note that choosing to pay via EFT means your payment might take a few days longer to reflect. we can only ship your order out once we have confirmation of funds.
once FASTWAY collected your order from us, we will forward you a tracking number for your parcel. fastway takes 2-5 working days to deliver to your door and you will be able to track the status of your parcel through their online portal, using your tracking number.
please do let us know if you need any further information with regards to our processes. we’re here to assist!
email us: email@example.com